Collabor8 Well Ltd — Privacy Policy

Last Updated: January 2026

At Collabor8 Well Ltd, we are committed to maintaining the trust, confidence, and wellbeing of every client, subscriber, member, reader, and visitor who interacts with our work. Protecting your privacy isn’t just a legal requirement for us — it’s a core part of how we operate.

Our mission is to add genuine value through our emails, newsletters, digital programmes, tools, online memberships and all other media we create.

To do this responsibly, we only collect the minimum amount of information needed to deliver a meaningful, helpful experience for you.

Most importantly, we do not sell, rent, or trade any information, email lists, or personal data with any other company for marketing purposes — and we never will.

This Privacy Policy explains:

• what information we collect,
• why we collect it,
• how we use it, and
• the measures we take to keep it safe.

If we ever ask you to provide information that identifies you, you can be confident that it will only be used in accordance with this statement.

1. Who We Are

Collabor8 Well Ltd
Registered in England & Wales
Email: support@collabor8well.com

We act as the “Data Controller” of your personal information under the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We only collect information that helps us deliver our subscription services, digital programmes, and website experiences effectively.

Depending on what you choose to access, we may collect:

Contact Information

• Name
• Email address
• Contact number

Account & Demographic Information

• Billing or subscription details
• Postal address (for some services)
• Job title or profession
• Age (if relevant to the programme)

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

Programme or Service Interactions

• Surveys or programme-related forms
• Messages or comments you submit
• Preferences and settings

We always aim to collect the minimum amount of data necessary to support your experience.

3. How We Use Your Information

We use your information only for purposes directly connected to the services you access.

We use your data to:

• Provide our products, subscriptions, and digital memberships
• Improve and personalise our programmes, tools, and online experiences
• Communicate helpful information about services you already use
• Send occasional updates, offers, or content we believe you’ll find valuable
• Manage internal records, administration, and customer support

We only send marketing emails when you’ve given clear permission, and you can opt out at any time with one click.

4. Payment & Transaction Security

When you purchase a subscription or digital programme, payment details are processed exclusively through secure, industry-leading payment processors such as Stripe, PayPal, or other trusted gateways.

We do not store full credit card details on our systems.

All transactions are:

• encrypted,
• securely processed,
• safeguarded by the payment gateways’ strict compliance standards (PCI-DSS).

Your payment information is handled with the highest levels of security.

5. How We Store & Protect Your Data

Your privacy and data security are extremely important to us.

We use:

• password-protected systems,
• secure encrypted servers,
• strict access controls,
• reputable third-party cloud providers with robust GDPR compliance.

Only team members who need access to support you can view your information, and they are trained in data protection best practices.

We continually review our systems to ensure your information remains safe.

6. Third-Party Services

To deliver our content and membership experience, we sometimes use secure, GDPR-compliant third-party services such as:

• email marketing platforms
• cloud-based CRM tools
• hosting providers
• payment processors

These partners store and process data strictly on our behalf and only in ways aligned with this Privacy Policy.

We never allow partners to use your data for their own marketing.

7. Phishing Awareness

We will never email you asking for sensitive personal information or payment details.

If you receive any message claiming to be from Collabor8 Well Ltd that seems suspicious: 📧 Please contact us immediately at support@collabor8well.com and do not reply to the suspicious email.

8. Links to Other Websites

At times, we may share links to external sites or resources.

• we cannot control how those websites handle your information,
• they are not governed by this Privacy Policy,
• you should review their own privacy statements before sharing any data.

9. Your Rights (Global & UK)

You are fully in control of your personal information.

You have the right to:

• Request access to the data we hold about you
• Request correction of inaccurate information
• Request deletion (“the right to be forgotten”)
• Withdraw consent for marketing at any time
• Request data portability
• Limit or object to how your data is processed

To make any request, you can email: 📧 support@collabor8well.com

We respond promptly to all enquiries.

You can also unsubscribe from any email with one click via the link in our email footer.

10. International Users

Our services are accessed globally. Where your data is transferred outside the UK, we use safeguards such as:

• UK-approved Standard Contractual Clauses
• GDPR-compliant third-party providers
• Secure encrypted transfer protocols

We take every reasonable step to ensure your data remains protected regardless of location.

11. Updates to This Policy

We review this Privacy Policy regularly to ensure it reflects best practices and changes in the law.

We encourage you to check this page occasionally to ensure you’re happy with any changes.

This policy is effective from: 1st January 2026 (revised ongoing).